1. Watching a hideously obese person walking out of Starbucks with a venti caramel frappucino topped with a shit-load of whip cream and caramel syrup before sitting their ass down in their car.
2. My hands are obviously full with the scanner and product and customer sounds off their phone number for their discount like somebody pressed the fast-forward button. Number one, do you fucking expect me to memorize your phone number when I moved here six weeks ago and still can’t remember my own? Two, do you think I can possibly manage juggling a scanner, your damn book, and type in the numbers at the same time?
3. People stand in line and come up to me asking for a gift card when a rack with the sign “GIFT CARDS” written in giant letters was standing directly in front of them the whole time.
4. I am in the middle of ringing up people’s things and they try swiping their debit or credit card through the machine. I’m not done yet, dammit!
5. My fellow employees and I stand outside the store doors before opening time waiting for a manager to let us in. Everyday, at least one customers charges through the circle and goes to the door, yanking on it like hell. So it will open for you and we’re standing out here for nothing?
6. Old people stand there and tell me they will be using their credit card when I just asked them if they were going to use their store discount card.
7. People who buy two or three hundred dollars worth of media and come back a few days later saying that they “changed their mind” and want to do a return.
8. I constantly walk back and forth through the store and nobody asks me for help. However, as soon as you go on I go on break or lunch and am on my way to the employee break room, I have customers coming at me from all sides with questions.
9. I am organizing the greeting card table. It is obvious that I am neatly stacking the cards and here comes this middle-aged lady that looks at a set of cards before putting it in the wrong pile. What. The. Fuck?
10. It’s the first transaction of the day and a customer buys a newspaper for fifty cents. They give you a hundred dollar bill and you only have about a hundred or so dollars in your register.
11. A lady came up to the head cashier and asked, "Do you have any gift cards without that guy's face on it?" The guy you are talking about, ma'am, is Shakespeare, only the greatest playwrite of all time.
12. Sometimes the volunteer gift wrappers do not get there early enough in the morning, so when an customer asks if we do gift wrapping, I have to do it. I am standing there are the table carefully wrapping the books like a pro and lady impatiently tells me that she has to go pick up her grandson in fifteen minutes. She wants me to wrap three sets of books and there is no one else there to help me. So you want me to do a shitty job, miss? No problem!
13. Today a couple and their kids gave me three gift cards to load. I write down the amount they want, and I am almost about to hit enter on the third card when they change their minds because they want ones that are "kid themed". Great. What a time to tell me NOW.
14. Another incident today was when some woman in her late fifties/early sixties came up to me and hurriedly mumbled that she did not need a gift receipt. Okay. So then I do the transaction and give her the bag when she asks where the gift receipt is. I said that she told me she did not want any. At this point, I am trying not stare at her ugly brown tar-crusted teeth that looked like they've been abused by years of smoking. She's annoyed with me, glaring at me like I am some kind of idiot, but is it really my fault that she mumbled in a noisy area of the store? I ended up having the head cashier cancel the transaction, I did a return on all the items, and gave the woman her damn gift receipt.
15. People rush up to me when I am in the middle of the store (holding something in each hand, of course) and fling a list of books at me asking where they are or if we have them. How the hell should I know? I'm not a psychic. Go to customer service! They've got the computer!
16. Shoppers lose all thought process and expect us to do the thinking for them. Not only that, but many choose to treat us booksellers as if we're uneducated dirt. They don't know us, therefore, they choose to patronize us. If it were not for the few that treated us with the respect everyone deserves, it would be extremely difficult working in an environment like the one I work in right now. At the moment, however, I think I have turned into the Christmas Grinch!
No comments:
Post a Comment